Outreach Directory

Community outreach directory


Emergency Services - 000 

Croydon Police Station

Operating 24 hours

9724 0100

171-175 Mt Dandenong Rd, Croydon

Mooroolbark Police Station

24-hour Police station

9725 9999

188 Hull Rd, Mooroolbark

Ringwood Police Station

9871 3000

31 Ringwood St, Ringwood

Lifeline 13 11 14
is available 24 hours a day, 7 days a week.  You can also text 0477 13 11 14 or chat online with a Crisis Supporter any time of the day or night.  https://www.lifeline.org.au/


Kids Helpline 1800 55 1800 is available 24 hours a day, 7 days a week, or connect with a kids Helpline counsellor through webchat https://kidshelpline.com.au/



Family Support – housing, homeless & safety


The Orange Door

If you need help with parenting, or you are worried about the wellbeing or development of a child or young person.  

If someone close to you is making you feel afraid or unsafe such as your partner, ex-partner, family member or carer. 

If you are a child or young person who doesn’t feel safe or cared for.  

If you are at risk of using abusive or controlling behaviour or you need help with these behaviours at home or in a relationship.  

If you are worried about the safety of someone you know.  

If you have experienced family violence, including controlling behaviour like someone monitoring where you go, who you visit or how you spend money. 

Everyone is welcome at The Orange Door and you don't need a referral. You can seek help or support if you are a migrant or a refugee or do not have permanent residency.

1800 271 150

4-16 Devon Street
(Corner Pierson Drive and Railway Grove)
Croydon, 3136



Safe Steps Family Violence Response Centre

Live chat - https://www.safesteps.org.au/our-services/services-for-women-children/family-violence-webchat-support/


Uniting Wesley Homeless & Support Service

Open door entry point, Emergency relief, Accommodation options for families, Youth & refuge services, Eastern Homelessness Network

8870 4020

291A Maroondah Hwy, Ringwood




Eastern Access Community Health provides an integrated range of health, disability, counselling, housing, family and child services and community mental health services across Australia.  Day programs for residents living at home who suffer from dementia

1300 003 224

20 Melbourne Street, Ringwood.



Maroondah Police Seniors Register

People on the register receive regular phone calls from volunteers who check on their welfare and the register contains emergency contact information that can be used by emergency services.

9298 4569


Aged Care & Respite


Olivet Care - Olive Grove House Day Center

Provide a day respite program for elderly people living in the community and the opportunity for carers to have a break from their caring role.


9131 5500


Advice and Advocacy



iDare U is an advocacy organisation for people with a disability and their families.

9210 0100

18 Werac Drive, Ringwood North



Eastern Community Legal Centre

ECLC is a multidisciplinary legal service that works to prevent problems, progress fair outcomes and support the wellbeing and resilience of communities and community members in Melbourne’s East.


1300 32 52 00


Maroondah Community Assist

Maroondah Community Assist offers information, referral and emergency relief services 

Food parcels and details of free meals.
Assistance with prescriptions, 
Referrals to free legal services,
Health and financial counselling and budget assist.

9723 7686

2A Ringwood Street, Ringwood



Victoria Legal Aid (Outer Eastern Suburbs)

We help people with their legal problems. We focus on protecting the rights of Victorians and representing those who need it the most


[email protected]

9259 5444